Notation based on Specified Commercial Transaction Law
|Sales operator||MID TOWN PROJECT Inc. (Japanese notation: 株式会社MID TOWN PROJECT)|
|Location||Harajuku Park House 203, 4-17-9 Jingumae, Shibuya-ku, Tokyo 150-0001|
|phone number||+81 03-6455-4367|
|Prices other than product price|
・Consumption tax (Japan)
・Shipping fee (please check the shipping fee for details)
・Cash on Delivery (Japan Only)
・Credit card payment
|Cancel your order, return or exchange the item|
- We cannot accept any order cancellations, product returns or exchanges due to personal reasons after 7 days of receiving the item. Please understand in advance.
・If a product different from the ordered product that is delivered or receives damage during shipping, we will replace the defective product. However, please note that refund processing may be performed if there is no replacement stock.
Please contact us via our contact page or firstname.lastname@example.org.
■Please contact the following inquiries regarding the procedure for returning or exchanging products.
・For credit card payment
・In the case of cash on delivery payment, after confirming the returned product at our company, the refund amount will be transferred to the designated account equal to the amount of the product (including consumption tax) in about 1 week, excluding the cash on delivery fee. (Japan Only)
・If the delivered product is defective
|Response to refusal to receive goods||Please be sure to pick up products we send to you. |
In the unlikely event that your package cannot be picked up, even after the storage period of the package has expired, we may charge the necessary expenses such as the round trip shipping cost of the product by the content certification mail.
If you cannot transfer the amount charged in the proof of content, we will judge that it is a malicious case, report the damage to the police, and file a small amount lawsuit.
If you disregard this request, we will take legal action in a simplified court having jurisdiction over our store location.
In that case, please note that you will be responsible for the transportation and litigation costs required to appear in court.
|Product delivery time|
For credit card payment: We will ship within 3 business days after confirming your order
Cash on delivery: We will ship within 3 business days after confirming your order (Japan Only)
*Delivery may be delayed depending on the volume of orders or where the customer lives.
We do not ship on holidays and public holidays. please note that.
■ Delivery to Japan: Sagawa Express
■ Delivery to Worldwide: EMS (Japan Post)
DUTY AND OTHER IMPORT TAXES ARE EXCLUDED FROM YOUR TOTAL AND YOU ARE RESPONSIBLE TO PAY IF THEY ARE REQUIRED BY YOUR GOVERNMENT.